Privacy Policy

This Privacy Policy, along with our Terms of Use and any other referenced documents, outlines how we collect, use, and protect your
personal data when you visit or make a purchase from our websites: www.idawholesalers.com, www.idapet.co.za, and www.idaclean.co.za. Please
read this carefully to understand how we handle your personal information.

Comments Personal Information We Collect

When you visit our websites, we automatically collect certain information about your device, such as:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device

Additionally, as you browse our sites, we gather information about the individual pages you view, referral websites or search terms, and your interactions with the site. We refer to this as “Device Information.”

Technologies We Use to Collect Device Information

• Cookies: Data files placed on your device to provide anonymous unique identifiers. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
• Log Files: Track actions on the site, collecting data like your IP address, browser type, ISP, referring/exit pages, and time stamps.
• Web Beacons, Tags, Pixels: Electronic files that help us understand your site navigation.

When you make or attempt to make a purchase on the site, we collect personal details like:

• Your name
• Billing and shipping addresses
• Payment information (e.g., credit card numbers)
• Email address and phone number

This data is referred to as “Order Information.” Together, Device Information and Order Information are collectively referred to as “Personal Information” in this policy.

How We Use Your Personal Information

We primarily use Order Information to:

• Fulfill orders (process payments, arrange shipping, and provide invoices/order confirmations)
• Communicate with you
• Screen orders for potential fraud or risk
• Send relevant information and advertising, based on your preferences

We use Device Information to:

• Identify potential risks (e.g., fraud detection)
• Improve and optimize the functionality of our websites through analytics
• Measure the success of marketing and advertising efforts

Sharing your personal Information

We may share your personal information in the following instances:

• To comply with applicable laws, regulations, or legal processes such as subpoenas
• To protect our rights

Behavioral Advertising

We use your personal information to serve you targeted advertisements or marketing content that we believe may be relevant to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page at NAI.

You can opt out of targeted advertising via the following links:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

You can also opt out of some services by visiting the Digital Advertising Alliance.

Please note that we do not change our site’s data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access the personal information we hold about you
• Request corrections, updates, or deletion of your personal information

To exercise these rights, please contact us via the contact details below. Additionally, if you are an EEA resident, we note that your information will be processed to fulfill contracts (such as orders made through the site) or to pursue our legitimate business interests. Your data will be transferred outside Europe, including to Canada and the U.S.

Data Retention

We will retain your order information for our records unless you request that we delete this information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Our website is not intended for individuals under the age of 18.

For more information on our privacy practices, or if you have any questions or complaints, please contact us at:

Email: admin@idawholesalers.com

If you believe any information we hold about you is incorrect, please reach out to us, and we will correct it promptly.